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Effective date: July 21, 2026

ATX Family Therapy PLLC respects your privacy and is committed to handling personal information responsibly. This Website Privacy Policy explains how ATX Family Therapy PLLC (“ATX Family Therapy,” “we,” “us,” or “our”) collects, uses, protects, and shares information obtained through atxfamilytherapy.com.

This policy applies to this website, its forms, and general communications initiated through the website. It does not replace the separate Notice of Privacy Practices that applies to protected health information created or maintained as part of therapy services.

1. Information We Collect

Information you provide

We may collect information that you voluntarily provide when you:

• Join the waiting list
• Contact us by email or telephone
• Request information about services
• Ask for a referral
• Schedule or request a consultation through a linked service

The website’s waiting-list form may request your:

• Name
• Email address
• Telephone number
• Service or services of interest
• Referral preference
• Confirmation that you reviewed the practice’s fees
• Any other information you choose to provide

Please do not submit detailed medical, psychological, diagnostic, trauma-related, or other highly sensitive information through the general website form, ordinary email, or voicemail.

Information collected automatically

When you visit the website, our website platform and service providers may automatically collect information such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Approximate location
• Date and time of your visit
• Pages viewed
• Referring website
• Website interactions
• Cookie and similar technology identifiers

This information may be used in individual or aggregated form to operate the website, measure traffic, improve performance, and protect against misuse.

2. How We Use Information

We may use information collected through the website to:

• Respond to inquiries
• Manage the waiting list
• Provide requested referral information
• Discuss services, fees, availability, and potential fit
• Help you schedule a consultation
• Communicate about your request
• Operate, maintain, secure, and improve the website
• Understand general website traffic and performance
• Prevent fraud, spam, or misuse
• Meet legal, regulatory, professional, or recordkeeping obligations

Submitting a website form, leaving a message, sending an email, or requesting a consultation does not establish a therapist-client relationship. A therapist-client relationship begins only after the appropriate intake, consent, and acceptance processes have been completed.

3. Cookies and Website Analytics

This website uses cookies and similar technologies to operate properly, analyze website traffic, improve performance, and understand how visitors use the site.

ATX Family Therapy’s website is hosted and supported through GoDaddy. GoDaddy’s website services may collect information such as IP address, visit time, browser information, device information, approximate location, and website activity. You can review the GoDaddy Global Privacy Notice for more information.

You may control or block cookies through your browser settings. Disabling cookies may affect the availability or performance of certain website functions.

4. Google reCAPTCHA

Website forms may use Google reCAPTCHA to reduce spam and protect the website from automated abuse. reCAPTCHA may collect device, browser, interaction, and other technical information in accordance with the Google Privacy Policyand Google’s Terms of Service.

5. How We Share Information

ATX Family Therapy does not sell or rent your personal information. We do not use information submitted through website forms for third-party targeted advertising.

We may share information when reasonably necessary with:

• Website hosting, security, analytics, communications, and technology providers
• Google, for reCAPTCHA and website security
• Sessions Health, when you choose to use the scheduling or client portal
• Authorized contractors, professional consultants, or clinical supervisors who are subject to appropriate confidentiality obligations
• Government agencies, regulators, courts, attorneys, or law enforcement when disclosure is required or permitted by law
• Other parties when necessary to protect the safety, rights, property, or legal interests of you, ATX Family Therapy, or another person

If the practice undergoes a reorganization, merger, sale, or transfer of assets, information may be transferred as permitted by law and subject to appropriate privacy protections.

6. Scheduling and the Client Portal

The “Book a Free Consultation” and “Client Portal” links direct visitors to Sessions Health, a separate third-party platform used for scheduling and practice management.

Information entered into Sessions Health is processed through that platform and may be made available to ATX Family Therapy for scheduling, administrative, or clinical purposes. Sessions Health maintains its own privacy, security, and compliance practices, which can be reviewed through the Sessions Health policy center.

Existing clients should use the secure client portal for communications involving personal or clinical information whenever possible.

7. Health Information and Clinical Privacy

Information created, received, or maintained in connection with therapy services may be protected by federal and Texas health-information privacy laws. When applicable, that information is handled according to the practice’s Notice of Privacy Practices, professional confidentiality obligations, and applicable law.

This Website Privacy Policy concerns general website activity and does not replace the Notice of Privacy Practices provided during the intake process.

The website, waiting-list form, email, and voicemail are not emergency or crisis services. If you are experiencing an emergency, call 911 or go to the nearest emergency room. You may also call or text 988 to reach the Suicide & Crisis Lifeline.

8. Information Security

ATX Family Therapy uses reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, email system, telephone system, or internet transmission can be guaranteed completely secure.

For this reason, visitors should avoid sending detailed clinical or other highly sensitive information through the public website, ordinary email, or voicemail.

9. Information Retention

We retain website-related information only as long as reasonably necessary to:

• Respond to your request
• Manage the waiting list
• Provide requested services or referrals
• Maintain appropriate business or clinical records
• Meet legal, regulatory, tax, security, and professional obligations
• Resolve disputes or enforce agreements

If an inquiry leads to therapy services, some information may become part of the practice’s administrative or clinical records and may be retained according to applicable recordkeeping requirements.

10. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information collected directly through this website.

We may need to verify your identity before completing a request. Some information cannot be deleted when retention is required for clinical, legal, regulatory, security, or professional reasons.

Requests involving clinical records are handled separately under applicable health-information laws and the practice’s Notice of Privacy Practices.

11. Children’s Privacy

This website is intended for adults seeking information about therapy services and is not directed toward children under 13.

We do not knowingly collect personal information directly from a child under 13 through the website without appropriate parental or legal guardian involvement. If you believe a child has submitted personal information without authorization, please contact us.

12. External Websites

This website may contain links to third-party websites or services. ATX Family Therapy does not control the privacy, security, or content practices of those third parties. Visitors should review the privacy policies of any external service before providing information.

13. Changes to This Policy

We may revise this Website Privacy Policy as the website, services, technology, or legal requirements change. The updated policy will be posted on this page with a revised effective date.

14. Contact Information

Questions, concerns, or privacy requests may be directed to:

ATX Family Therapy PLLC
P.O. Box 340248
Lakeway, TX 78734
United States

Email: theodore@atxfamilytherapy.com
Phone: (512) 434-0839
Website: https://www.atxfamilytherapy.com